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Order Information and Sizing

Order Online
All transactions on our website are guarded by a secure server with the latest encryption technology. This secure server codes all of your information, including your credit card number so that it cannot be read or used by any party other than the credit card billing company. Even we can't read it or access your credit card number in any way! However, if you still aren't comfortable with entering your credit card number, please e-mail or call us to arrange to pay using a check or money order or to submit your credit card number to us over the phone. You can also opt to pay using PayPal, a state-of-the-art secure form of transaction that protects us both.

Sales Tax;
A sales tax of 7.25% is added to all orders sent to addresses in Illinois.

Delivery
Purchases will be shipped by first-class mail. Delivery and packing charges in the U.S. are as follows:

Up to $50.00 $4.25
$50.01 - $100.00 $6.25
$100.01 to $200.00 $8.25
$200.01 and Over No Charge

Please contact us for shipping outside of the United States. Rush delivery can be sent via Federal Express by the desired delivery day(s) at the applicable charges (check with us for method and charges).


Sizing
Necklaces and bracelets are available in three lengths:

Necklaces Bracelets
Small (15" - 16") Small (6 ½" - 7")
Medium (17" - 18") Medium (7" - 7 ½")
Large (19" - 20") Large (8" - 8 ½")

Many necklaces and bracelets are made with 1" extenders where shown. Smaller or larger sizes are available upon special order. If you require custom sizes or have special requests, please enter your contact information in the "Note & Special Instruction's" box, on the "Review Your Payment Page," when you checkout so we can call you or send you an e-mail to discuss your needs. 


Earrings
Sterling Silver ear wires are used for pierced ears; screw back earrings can be provided by request for non-pierced ears for most styles.


Contact by Phone
To contact Suzanne's Jewelry Designs by telephone, please call (630) 983-9813 and leave a voice message.  Your call will be returned as promptly as possible.

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